Managed IT Services
Managed IT Services is the latest, greatest support option for small and medium businesses of any size. Whether you have one user, or dozens of users, Managed IT Services can provide the service, support, security, and cloud solutions to help your business level the playing field with large enterprises.
Fox Technology Solutions provides flat rate monthly support plans that control the budget while you benefit from our exceptional customer service and expertise. Our plans and services are completely scalable and grow as your business grows allowing you to save on paying for unnecessary resources. With our managed IT services, user productivity increases and infrastructure downtime is minimized with 24/7 monitoring tools, routine maintenance, and end user support. Read our FAQ section for some answers to commonly discussed questions.
Key Benefits of
Managed IT Services
Flat Rate, Fully-Managed IT Services
- One affordable monthly fee
- Predictable IT Budget
- Operating Expense vs. Capital Expenditure
- 24×7 Monitoring of devices and network to detect issues earlier
- Proactive maintenance
- Projects and migrations included
- Unlimited user support and help desk
- Vendor Management and “Virtual CIO”
- Available HaaS (Hardware-as-a-Service), IaaS (Infrastructure-as-a-Service), and SaaS (Security-as-a-Service)
- and much more…
Traditional Hourly Break/Fix
- Unpredictable costs or budgets.
- High upfront capital expenditures
- Projects and Migrations billed separately
- No Proactive maintenance or problem prevention
- Limited support based on an hourly basis
- Less robust technology stack to keep your business oprating smoothly and safely
Request a quote today!
For a single, reasonable monthly fee, our Managed IT Service plans include but are not limited to…
Monitoring and Management
- 24x7 Systems Monitoring (Network, Endpoints, Servers)
- Proactive Endpoint Maintenance Plans
- Software/OS Patch Management
- Network Documentation and configuration management
- Help Desk and Remote Support + Emergency 24x7 Support
- Projects and Migrations
- Virtual CIO (Procurement, vendor management, Budget Reviews and Quarterly Business Technology Reviews
Productivity
- Microsoft Office 365 Busines Applications
- Line of Business Applications
- Hosted VOIP Phone Communications
- Printer Mapping and Management
Infrastructure
- Hardware-as-a-Service & Infrastructure-as-a-Service Options
- Wi-Fi infrastructure and Guest Networks
- Network Switches, Routers & Appliances
- Server Hardware Management
IT Security
- Network Firewall and Security Appliances
- VPN and Secure Employee Remote Access
- Anti-Virus and Endpoint Detection & Response
- Web Content Filtering
- Email Security and Anti-phishing
- User Security Awareness Training
Backup & Disaster Recovery
- File Backup & Recovery (On-site & Cloud)
- S.a.a.S Backup - Office 365/Cloud Backup
- Email Archiving and Compliance
- Bare Metal Backup & Recovery
- Business Continuity & Disaster Recovery